![]() Can you provide more detail on what you are seeing? You enter the serial number and then what happens? Are you getting any indication that it is an invalid license? We hear this from time to time: it was an educational license, or even after working for years, was determined to have been from a pirated source. The problem I have heard most often in the recent past is that the install and activation went okay, but not the update of Encore from the basic installed version. You say " a disk and serial number for CS6 and Encore DVD." I just realized you are not the OP that posted the screenshot showing Master Collection CS6. ![]() In any event, CS6 installations install Encore CS6 as part of the install of PR CS6. Only after you run Premiere Pro CS6 and activate can you activate Encore CS6.
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